FAQ
Who are you?
Hello, I am just another girl living in Australia (Canberra, haha) who crazes for all Asian make up products.
Unfortunately, there aren't many stores around the area to buy them. Like a lot of people around, I resorted to online shops, most of which require a minimum requirement to get free shipping or crazy mark ups. which makes it difficult if I just wanted one or two small items.
Instead of paying for the industry standard shipping of $7.99, I went down dark path of sourcing from wholesale directly from Korea, and sharing the love with similar minds at nearly cost price (a few percent overheads to keep the lights on).
Don't trust me? Browse around. You'd find the majority of products on par if not cheaper, and thats already including the posties' share.
Product?
We sell authentic items imported straight from Korean wholesalers. If there are anything you want to see in our collection, drop us a message via the contact us page, We'll try to get it.
Shipping?
All shipping to Australia is free.
We aim to process your order within one business day and hand it to the postman.
If we have stocks sitting around, It'll be shipped from Australia, roughly 3-10 days. Otherwise, we ship directly from Korea, expect sometimes between 7-21 days.
Tracking will be provided to all customers.
Please see our shipping page for full details.Â
Return?
That is unfortunate to hear,
Typically, we have 30 days period for return from date of order. Provide that it is our mistake, and the product is still in "new in the box" condition, please contact us and we'll organise a return or refund.
Please see our return page for full details.